To help enhance the Virtual Houston ARTCC experience, we collect information across a series of products and services all to enhance the end user's experience. We collect information in the following ways:
To help enhance the Virtual Houston ARTCC experience, we collect information across a series of products and services all to enhance the user experience.
We use the information collected to provide, maintain, protect and improve our services.
The information we collect is maintained with confidentiality to the extent possible. The following information is shared with Virtual Houston ARTCC associated facilities:
The following information may be shared publicly:
The following information is collected and may be used to protect our services, up to and including cooperation with legal requests for information from Law Enforcement agencies:
We may store identification tokens and other limited information on your electronic device through web storage or cookie usage.
The information we collect may be shared, in limited capacities, with the following:
For more information on what is shared with whom, please see "How We Use Information".
We use various technologies to collect and store information when you visit and use a Virtual Houston ARTCC service. This may include a cookie or other similar technologies to identify your browser or device. We also use Google Analytics to help analyze the traffic to our websites and the information may be linked, by Google Analytics, with customers for information across multiple websites.
Our cookies are mainly used as a means of tracking virtual users across the Virtual Houston ARTCC domain. This allows us to know who is requesting and using our services, provide authentication and authorization checks to restricted areas.
You may choose to disable cookie usage via your browser, but know that doing so will prevent access and use across restricted areas of the website and severely degrade your experience.
Given the nature of our services, it is not possible to opt out of data collection and use our services. But if you desire to opt out and no longer desire to use our services, we will purge all information we have collected upon written request.
The first step is to deactivate and request VATSIM to purge your data. Please head to https://membership.vatsim.net to do so.
After VATSIM has purged your data, please send a written request to Virtual Houston ARTCC's Air Traffic Manager by emailing firstname.lastname@example.org. It is a manual process, so please allow up to 30 days for information to be purged. You will receive an email response once the data has been purged.
Note Virtual Houston ARTCC cannot guarantee that information collected by parties outside of Virtual Houston ARTCC will be purged in the process.